The Dekker Team has adopted a particular philosophy of doing business!

Our way of doing business is to think of our relationship with a clientas a long-term association, not for just one transaction. Yettaand Ken work hard to prove themselves to our clientele... that theyhave their best interests in mind... and they in turn provideloyalty. Because of this different mindset on both sides,the pressure is off! The Dekker Team is willing to work with vendors andpurchasers for as long as they need to in order to make them feelcomfortable with the home buying or selling process.

According to Ken & Yetta, the Dekker Team's philosophy incorporates the following passages:

We tell the truth and live with the consequences. Again and againwe've found that people prefer to work this way. Our concern is alwaysabout our clients' well-being, their goals and what is best forthem! We never pressure someone to sell now or buy now orto do anything that is NOT according to their schedule... it MUSTbe what's best for our client! And if you think about it, that'swhy we get so much referral business...it comes full circle!

"A very high percentage of our business comes to us by way of referral...friends, past clients, friends of past clients and even other Realtorsfrom across Canada. Because these people have dealt with us inthe past and have seen first-hand the high level of service andcommitment we provide to our clients, there is a very high levelof trust. This means: trust in our integrity, in our level ofskill and market knowledge to do the best job possible and inour commitment to put the needs and requirements of our clients first!

"Yetta and I now base our business on a By Referral Only basis.This means that if we provide our clients with the high level ofservice that they deserve and require, we expect that our clientswill refer their friends and acquaintances to us. After all, ifit's in the best interest of those new buyers and sellers to haveus be their real estate consultants and advisor's for life too,why wouldn't they refer us?"

"Our goal has always been to do 100% of our business By Referral Only...with referred people who trust our skills and counsel immediately. However,We do from time to time encounter people who call us becausethey have seen our signs or they have read our marketing presentations.They often don't know us and lump us in with the rest of the Realtors out there."

"One of the best ways to have potential new clients learn more aboutus is by reading about or talking to other people who have enjoyedour services. We have set up several Happy Client Lists with namesand phone numbers of past clients who we helped to either buy orsell a home. People on those lists have graciously agreed to take yourphone calls and answer any questions you might have about us.We have also received many testimonial letters that we will makeavailable to you. We recognize that people feel better when theylearn that other people have had good experiences with us. Checkout What People Say About Us.

"A second way we differentiate ourselves is by offering guaranteesof service with a consequence to us if we don't perform for youas promised. We have several distinct guarantees for purchasers andvendors which raises the "bar" of quality."

To find out about our Guarantees click here